YOUR HEALTH INFORMATION RIGHTSThe health record we maintain and billing records are the physical property of the practice. The information in it, however, belongs to you. You have a right to:
If you want to exercise any of the above rights, please contact our office, in person or in writing, during normal hours. We will provide you with assistance on the steps to take to exercise your rights.
The practice is required to:
We reserve the right to amend, change, or eliminate provisions in our privacy practices and access practices and to enact new provisions regarding the protected health information we maintain. If our information practices change, we will amend our Notice. You are entitled to receive a revised copy of the Notice by calling and requesting a copy of our “Notice” or by visiting our office and picking up a copy.
To Request Information or File a Complaint
If you have questions, would like additional information, or want to report a problem regarding the handling of your information, you may contact our office.
Additionally, if you believe your privacy rights have been violated, you may file a written complaint at our office by delivering the written complaint to our office. You may also file a complaint by mailing it or e-mailing it to the Secretary of Health and Human Services whose street address and e-mail address is:
OTHER DISCLOSURES AND USES
Unless you object, we may use or disclose your protected health information to notify, or assist in notifying, a family member, personal representative, or another person responsible for your care, about your location, and about your general condition, or your death.
Communication with Family
Using our best judgment, we may disclose to a family member, other relatives, close personal friend, or any other person you identify, health information relevant to that person’s involvement in your care or in payment for such care if you do not object or in an emergency.
Therapeutic Goods Administration (TGA)
We may disclose to the TGA your protected health information relating to adverse events with respect to products and product defects, or post-marketing surveillance information to enable product recalls, repairs, or replacements.
If you are seeking compensation through Workers Compensation, we may disclose your protected health information to the extent necessary to comply with laws relating to Workers Compensation.
As required by law, we may disclose your protected health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.
Abuse and Neglect
We may disclose your protected health information to public authorities as allowed by law to report abuse or neglect.
If you are an inmate of a correctional institution, we may disclose to the institution, or its agents, your protected health information necessary for your health and the health and safety of other individuals.
We may disclose your protected health information for law enforcement purposes as required by law, such as when required by court order, or in cases involving felony prosecutions, or to the extent an individual is in the custody of law enforcement.
Federal law allows us to release your protected health information to appropriate health oversight agencies or for health oversight activities.
We may disclose your protected health information in the course of any judicial or administrative proceeding as allowed or required by law, with your consent, or as directed by a proper court order.
Other uses and disclosures besides those identified in this Notice will be made only as otherwise authorized by law or with your written authorization and you may revoke the authorization as previously provided.
HOTJAR DATA COLLECTION
Throughout the Autumn of 2017, we will be analyzing the online behaviour and voice of our website users by becoming a Hotjar enabled site. Hotjar is an online data analytics tool that will help us understand how users interact with Stardental.com.
Hotjar may collect and process information which is automatically and passively collected, whilst you navigate through and interact with the content on Stardental.com, together with information on your device or computer (such as cookies).
The sole purpose of passively collecting your information is to improve your experience when using Stardental.com.
Through the Hotjar code embedded on Stardental.com, the information collected and processed includes:
The following information may be collected related to your device and browser:
• device’s IP address (captured and stored in an anonymized format);
• device screen resolution;
• device type (unique device identifiers), operating system, and browser type;
• geographic location (country only);
• the preferred language used to display Stardental.com.
• Mouse events (movements, location and clicks)
For a sampling of visitors, Hotjar servers automatically record information which is collected from Stardental.com and Hotjar. This data includes:
• referring URL and domain;
• pages visited;
• geographic location (country only);
• the preferred language used to display the webpage;
• date and time when website pages were accessed.
We take appropriate physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration, or disclosure.
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